Politique de confidentialité

Definitions :

Client: any professional or physical person capable according to articles 1123 and following of the Civil Code, or legal entity, who visits the site subject to the general conditions below.

 

Content: All the elements constituting the information present on the Site, in particular texts, images, videos.

 

Customer Information: Hereinafter referred to as “Information” which correspond to all the personal data likely to be held by ivstore.fr for the management of your account and customer relationship and for analysis and statistics purposes.

User: Internet user connecting or not and using the site ivstore.fr. Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the physical entities to which it applies” (article 4 of the law n° 78-17 of January 6, 1978). The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

 

1. Presentation of the website:

Please refer to the “Legal Notice” page.

2. General conditions of use of the site and the services offered:

 

The Site constitutes an intellectual work protected by the clauses of the Intellectual Property Code and the applicable International Regulations. The Customer cannot in any way re-use, transfer or exploit for his own account all or part of the elements or works of the Site. The use of the site ivstore.fr implies the full and complete acceptance of the general conditions of use described hereafter. These conditions of use are likely to be modified or completed at any time, the users of the site ivstore.fr are thus invited to consult them regularly. In the same way, the legal notices can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them. This website is normally accessible to users at any time. It is regularly updated by its teams and partners. An interruption for technical maintenance can be decided by ivstore.fr, which will endeavour to communicate beforehand to the users the dates and hours of the intervention.

3. Description of the services provided:

 

The site ivstore.fr aims at selling services. ivstore.fr strives to provide on its site information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third party partners who provide it with this information. All the information indicated on the site ivstore.fr is given as an indication, and is likely to evolve. Moreover, the information appearing on the site ivstore.fr is not exhaustive. It is subjected to modifications which have been made since it was put online.

4. Contractual limitations on technical data:

 

The site uses the JavaScript technology. The site ivstore.fr can not be held responsible for material damage related to its use. Moreover, the user of the site agrees to access the site using recent equipment, free of viruses and with an updated browser of the last generation. The site ivstore.fr is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679). The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. Nevertheless, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal. ivstore.fr and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and other telephony equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting:

ivstore.fr is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is forbidden, except with prior written authorization of ivstore.fr.

 

Any unauthorized exploitation of the site or of one of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of responsibility :

 

ivstore.fr acts as the publisher of the site ivstore.fr and is responsible for the quality and accuracy of the content published. ivstore.fr can not be held responsible for direct and indirect damage resulting from the use of its site and / or caused to the equipment of the user, when accessing the website ivstore.fr, and resulting either from the use of equipment that does not meet the specifications listed in point 4, or the appearance of a bug or incompatibility.

7. Management of personal data:

 

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2004 for confidence in the Digital Economy, the French “Loi Informatique et Liberté” of August 06, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Parties responsible for the collection of personal data:

 

For the Personal Data collected in the context of the creation of the User’s personal account and his navigation on the Site, the person responsible for the processing of Personal Data is SAS NEW IVS. Ivstore.fr is represented by SAS NEW IVS, its legal representative. As the person in charge of the processing of the data it collects, ivstore.fr undertakes to respect the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in conformity with the reality. Whenever ivstore.fr processes Personal Data, ivstore.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which ivstore.fr processes them.

7.2 Purpose of the collected data:

ivstore.fr is likely to process all or part of the data:

To allow the navigation on the Site and the management and the traceability of the services ordered by the user: data of connection and use of the Site, invoicing, history of the orders, etc;

To prevent and fight against computer fraud (spamming, hacking…):

computer equipment used for navigation, IP address, password (encrypted) ;

To improve navigation on the Site: connection and utilization data;

To conduct optional satisfaction surveys on ivstore.fr;

Your email address: to carry out communication campaigns. ivstore.fr does not sell your personal data which are only used by necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition:

In accordance with the European regulations in force, the Users of ivstore.fr have the following rights:

 

 

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of Users’ data;

Right to lock or erase Users’ personal data (Article 17 GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited ;

Right to withdraw consent at any time (Article 13-2c GDPR);

Right to limit the processing of Users’ data (Article 18 GDPR);

Right to object to the processing of Users’ data (Article 21 GDPR) ;

Right to the portability of data provided by Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR);

Right to define the fate of the Users’ data after their death and to choose to whom ivstore.fr will have to communicate (or not) their data to a third party that they will have previously designated. As soon as ivstore.fr is aware of the death of a User and in the absence of instructions from the User, ivstore.fr undertakes to destroy his/her data, except if their conservation is necessary for evidentiary purposes or to meet a legal obligation. If the User wishes to know how ivstore.fr uses his Personal Data, to ask to rectify them or to oppose their treatment, the User can contact ivstore.fr by writing to the address of the form “Contact”. In this case, the User must indicate the Personal Data that he would like ivstore.fr to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).

 

Requests for deletion of Personal Data will be subject to the obligations imposed on ivstore.fr by the law, in particular as for the conservation or archiving of documents. Finally, the Users of ivstore.fr can file a complaint with the control authorities, and in particular with the CNIL on the website: https://www.cnil.fr/fr/plaintes.

7.4 Non-disclosure of personal data:

 

ivstore.fr shall not process, host or transfer the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance. However, ivstore.fr remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (“GDPR”: n° 2016-679). ivstore.fr commits itself to take all the necessary precautions in order to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident impacting the integrity or the confidentiality of the Customer’s Information is brought to the attention of ivstore.fr, the latter shall inform the CNIL as soon as possible and communicate the corrective measures taken. Moreover, ivstore.fr does not collect any “sensitive data”. The User’s Personal Data may be processed by subsidiaries of ivstore.fr and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy. Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of ivstore.fr are mainly the agents of our customer service.

8. Incident Notification:

Despite best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account

 

and to provide them with all necessary information to help them meet their own regulatory reporting obligations. No personal information of the user of the site ivstore.fr is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of ivstore.fr and its rights would allow the transmission of the aforementioned information to the eventual purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the site ivstore.fr.

8.1 Security:

 

To ensure the security and confidentiality of Personal Data, ivstore.fr uses networks protected by standard devices. When processing Personal Data, ivstore.fr takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links ” cookies ” and internet “tags” :

The site ivstore.fr contains a certain number of hypertext links towards other sites, put in lace with the authorization of ivstore.fr. However, ivstore.fr does not have the possibility of checking the contents of the visited sites, and consequently will not assume any responsibility of this fact.

Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1 “Cookies”:

Please refer to the “Cookies” page.

9.2 Internet tags:

ivstore. fr may occasionally employ Internet tags (also known as “tags”, or action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country. These beacons are placed both in the online advertisements that allow users to access the Site, and in

access to the Site, and on the different pages of the Site. This technology allows ivstore.fr to evaluate the visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

 

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for ivstore.fr, and provide other services related to the use of the Site and the Internet.

10. Applicable law and jurisdiction:

 

Any dispute in connection with the use of the site ivstore.fr is subject to French law. Except in cases where the law does not allow it, the competent courts have exclusive jurisdiction.

11. Additions:
11.1 “Google Analytics”: 

This website uses the web analysis services Google Analytics of the company Google In. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer (by your Internet browser), to help the website analyze how users use the site. The data collected by the cookie about your use of the website is transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be compressed by Google in the If you choose to have your IP address anonymized on this website, your IP address will be compressed by Google in the member states of the European Union or in the other member states of the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and then compressed. Google will use this information on behalf of the owner of this website to analyse your use of the website, to compile reports on visitor activity and to provide third party services associated with the use of the website and the Internet. Google will not associate the IP address transmitted by your browser within the framework of Google Analytics with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. However, you can prevent the storage of personal data (including your IP address) generated by cookies and the use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout.

 

You can find more information about the Privacy Policy and Terms of Use of Google Analytics in the section About Google Analytics.

11.2 “re-Captcha”:

We use the reCAPTCHA service from Google Inc (Google) to protect form entries on your site. This service is used to differentiate between human made entries and automated abuse. This involves sending the IP address and possibly other data required by Google for the reCAPTCHA service. For this purpose, your data will be communicated to Google and used by their services. However, your IP address will first be shortened by Google in the member states of the European Union – or in other states that are part of the Agreement on the European Economic Area – and thus anonymized. In exceptional cases, your full IP address will be transmitted to a Google server in the USA and then shortened. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address provided by reCAPTCHA through your browser will not be merged with other Google data. This data collection is subject to the Google Privacy Policy. For more information about Google’s privacy policy, please visit this page. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.