The customer journey
Our IVSteps solution analyses the behaviour of your customers and their journey in real time.
Customer journey analysis
Ceiling-mounted sensors covering up to 200 m2.
It will let you:
See heat maps of movement and dwell points;
Measure audience, attractiveness rate and conversion rate for each aisle or zone;
Understand walking paths and circulation flows;
Surface friction points (checkout queues, fitting rooms, and more).
Our IVSteps solution will let you:
Understand buying patterns;
Place products in the right spots;
Improve flow and the journey;
Position your staff;
Run test and learn or A/B testing.
Explore the data
Through a dashboard:
To see network performance and compare it.
Through an app:
To manage the store in fine detail.
With CSV file exports to build your reports;
Data integration straight into your own tools through our APIs.
Our engineers support you at every step.